Terms & Conditions

Rembrokeshire Remapping/ PRC Tuning is a remapping/tuning company:

We tune most post 2001 ECU controlled Petrol, Diesel and Hybrid Electric vehicles.

We offer a LIFETIME WARRANTY against any software malfunctions. We only warranty engine hardware if purchased through us from new, then the industry standard 12 months is applied.

We use dealer level equipment & software for diagnostics.

Service schedules for modified (greater than 30% gain from stock) must be shortened accordingly. All engine oils and filters should be replaced on a 5k miles basis. Gearbox, diff oils and spark plugs should be replaced every 10k miles. Injectors should be reconditioned and cambelt service should be carried out every 40k miles or less.
Cars with more than 50% increase in power should have Health Checks every 4k. Oil and filters in gearbox and engine, spark plugs should be changed every 4k or after any track day.
All OE standard parts fitted to a modified car will not carry any manufacturers warranty or guarantee.

We cannot quote any lead-times for non OE work or modifications to cars. All project or custom work will not have any defined lead-times or completion dates. We will only give expected time for the labour of work.
Running a car on the dyno is at the customers own risk.

Any test drives by PRC Tuning Staff are at the customers risk. Our staff are insured to drive customer cars.

We charge £19+vat per day for storage of cars, which will take affect after 2 weeks of the booking in date, or after 1 week of completion of work.

All cars must be taxed, insured and have a valid MOT at all times when in the possession of PRC Tuning. Cars will only be insured by PRC Tuning whilst being worked on.

There are no warranties on any modified cars original hardware.

For cars requiring remedial work or modification prior to mapping we need to be informed of your budget as work may extend beyond initial estimates. We need this information before hand especially if the car is being left with us

Servicing/Mechanical Work/Diagnostics:
In addition to remapping we can service/maintain/diagnose/modify/upgrade most cars at the owners request to their specifications. There are no warranties on any modified car parts fitted to a customers car.

Customer supplied parts:

When supplying your own parts for fitment please ensure they have been fully tested (with test results provided) and all fitting instructions are provided. The customer will have to cover costs any fitting issues or testing for parts we have not seen/tested/fitted previously. We cannot estimate gains or costs for parts we have not seen / fitted before.

All modifications that differ from OE specifications, carried out by PRC Tuning are modified at the owners risk.

An Engine Health Check should be carried out every 6 months.

All cars should be test driven on the day of pickup to make sure any issues or problems have been resolved on the day of pick up.

PRC Tuning cannot test drive cars for prolonged periods of time. If the car has an intermittent issue the customer has to drive the car until the issue is testable by PRC Tuning.

We only use genuine parts for servicing and repairs unless otherwise stated or requested by the customer.

We request that all parts on cars are genuine parts, due to aftermarket parts causing intermittent or regular failures. There is no warranty if the parts are not genuine or OEM equivalent.

Running more power and torque through the drive-train will always put more strain on parts.

You can have a failure on the first run after running more power or you can have failures years later. Please understand this and mechanical issues will not be warranted.

After tuning please drive your car for as long as possible before driving home in case you want anything changed or have any issues. We will always help out but if something is wrong and you carry on driving for days or weeks can cause further issues.

To prevent and prepare your car for tuning there are some pre requisites you can make sure you have done or ask for a quote before tuning:

Make sure your software is up to date. Especially on older cars or first run of cars there will be software updates. Check with manufacturer before you come you have newest software.

Service the gearbox, transfer box, diff and haldex. Cars will have a service schedule but you should reduce this at least by half and do a service before any tuning. Make sure other garages change all filters and seals and not just drop and change oil.

If you are not confident or worried about your car being reliable or parts wearing or failing then please do not ask us to tune your car. Please do not drive away without making sure you are happy with your car

We use a service checklist for all service inspections. These are available for your car on request at time of picking up.

All cars booked in for service or diagnostics should be picked up within 1 week of the booking in date, or storage charges will be incurred.

PRC Tuning does not carry out any accident damage repair or bodywork.

By leaving your car at PRC Tuning, or having work undertaken by PRC Tuning, including dealers, you agree to all the above terms and conditions .